Photos Are Only Uploading if I Toogle Wifi on and Off on Chromebook
Typically, images and videos received on WhatsApp volition download ordinarily when y'all tap on them. Yet, many users are facing the issue where tapping a media file throws you an error that says, "download failed", "download was unable to complete," "please try again later," and similar. If you are unable to download images and videos from WhatsApp, the post-obit fixes will assist yous solve the media download event on WhatsApp.
1. Manually Download Photos and Videos (WhatsApp Web)
If you lot're using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even crave your smartphone nearby each fourth dimension you lot sign in), and then information technology has its own host of problems and fixes.
But before we move onto those, you should know that unlike the phone version of WhatsApp, WhatsApp Web doesn't automatically download photos and videos. You'll need to do this manually by clicking a given image or video then clicking the Download icon at the top right corner.
If you've tried that but are still having problems with WhatsApp Web, then try the following tips.
2. Clear Browser Data (WhatsApp Web)
If WhatsApp Web is failing to download photos and videos (or is otherwise not working properly), then you should effort clearing your browser enshroud and cookies to give it a clean slate.
To do this in Chrome, click the three-dotted card icon at the meridian right -> History -> Clear browsing data, then bank check the second and 3rd boxes and click "Articulate data."
In Border, click the menu icon at the top right corner -> Settings -> Privacy, search and services, then "Choose what to clear" next to "Clear browsing data now".
On the next screen, bank check the "Cached images and files" and "Cookies and other site data" boxes and then click "Clear now."
3. Sign Out and Dorsum In Again (WhatsApp Web)
WhatsApp Web doesn't accept a swell reputation for stability, and while its major contempo updates have brought some welcome improvements they have also made the browser version of WhatsApp a flake unreliable.
A bang-up quick fix for many a WhatsApp Web problem is to log out then back in again. Simply click the three-dotted bill of fare icon above your chats list in WhatsApp Web, and so click "Log out". Later on that, log back in again and the problem may have gone away.
The balance of this tips will focus on the mobile versions of WhatsApp, but note that some of the fixes may apply to WhatsApp Web too, and so don't end reading!
four. Restart Phone
The first step you should always perform when you are troubleshooting an app or device is to restart it. Likewise, with the WhatsApp images and videos not downloading effect, restart your Android telephone or iPhone. Sometimes merely restarting the phone will gear up the media non downloading issue on WhatsApp.
5. Check WhatsApp Server for Issues
At times, the problem could be with WhatsApp itself. Information technology has happened several times where people are unable to send letters, download images, and similar. To verify whether WhatsApp is down or non, you lot tin can use third-political party tools similar Outage.Report or DownDetector. Open up 1 of the websites, and the tool will tell you whether WhatsApp servers are working properly or non.
6. Set up the Right Engagement and Time
Having the correct date and fourth dimension on your phone is of import for WhatsApp to sync to its servers, otherwise y'all won't be able to download images or videos, as mentioned on the official WhatsApp support page.
To set up the correct date and time on Android, get to "Settings -> System (General Management) -> Date and time." Enable the toggle for "Use network-provided time (or automatic time)."
On iPhone, go to "Settings -> General -> Date & Time." Enable the toggle for "Ready Automatically."
7. Audit Internet Problems
Many times, users are unable to download media files on WhatsApp due to an issue with their Internet connection. These troubleshooting tips should help with the issue:
- If y'all are using WhatsApp on Wi-Fi, commencement past restarting your router.
- Next, try opening a website on your telephone. If the website doesn't load or images exercise non load properly, your Wi-Fi connection may be down.
- You can as well endeavor switching between Wi-Fi and mobile information to identify whether the Internet connexion is causing the upshot.
- Make sure you have plenty information balance.
- Effort turning Airplane way on and off on your device for a while.
- For Wi-Fi networks, try to forget the Wi-Fi, and so connect to it again.
- If possible, endeavour to connect to a dissimilar Wi-Fi connection or router.
- You tin can also try changing the DNS server for your router. If you are on Android, notice out how to use Google DNS or OpenDNS.
- Disable the metered Wi-Fi connection on Android.
- Enable data roaming on your phone if you are not in your home land.
8. Check Mobile Information Settings (iPhone)
For many WhatsApp users, the images and videos non downloading upshot happens only with mobile information. To prepare that on iPhone, go to "Settings -> WhatsApp." Enable the toggle adjacent to "Mobile Data."
9. Cheque Network for Bug
You should be using the fastest, correct network for the proper functioning of WhatsApp.
To check your network on Android, become to "Settings -> Network & Cyberspace -> Mobile Network -> Network Selection." Choose Automatic.
On iPhone, open up "Settings -> Mobile Data -> Network Pick." Enable the toggle for Automated. Besides, attempt the solutions for mobile data not working on Android and iPhone.
10. Allow WhatsApp to Access Photos
WhatsApp requires storage permission on both Android and iPhone to download media files. If WhatsApp doesn't have the required permission, yous will face problems while using it. To grant storage permission on Android, go to "Settings -> Apps -> WhatsApp -> Permissions." Tap on "Storage (Files and media)" and choose "Allow."
On iPhone, go to "Settings -> WhatsApp -> Photos." Choose "All Photos."
If there are issues with WhatsApp not automatically downloading images and videos on your phone, yous should take a await at the media auto-download settings in WhatsApp.
For that, become to "WhatsApp Settings -> Storage." Here you will find a Media auto-download section. Tap on the options under it and let the blazon of media files that should download automatically when connected to mobile information or Wi-Fi, depending on your needs.
12. Turn Off Data Saver Modes
Both Android and iPhone come up with information-saving modes. If media isn't auto-downloading on your phone, endeavour disabling these modes.
For Android, get to "Settings -> Network & Net -> Data Saver." Turn it off.
On iPhone, go to "Settings -> Mobile Data -> Mobile Data Options." Plow off the toggle next to "Low Data Fashion."
13. Cheque Available Storage
Your phone should have sufficient storage to be able to download media files from WhatsApp. If the phone doesn't have enough storage, files won't be able to download.
To check the bachelor storage on Android, become to "Settings -> Storage."
On iPhone, get to "Settings -> Full general -> iPhone storage." Delete unnecessary apps and files to restore space. If yous still need more space, learn other ways to free upwardly space on Android and iPhone.
14. Unmount SD Carte du jour
If you are using a memory card on your Android phone, often that is responsible for causing media download issues in WhatsApp. To fix it, you will need to either remove the bill of fare or unmount it.
To unmount the carte, become to "Settings -> Storage." Wait for your memory carte. Tap on the pick or icon that says eject or Unmount. Do note that unmounting the card will non delete your data in the card.
15. Turn Off Move Content to SD Carte du jour
If your Android telephone offers a native setting for moving information to an SD card, you lot should effort turning information technology off for WhatsApp.
The steps may differ according to your telephone model. Basically, what yous need to do is navigate to "Settings -> Storage -> Storage Booster." Tap on "Move Content to SD Card" and turn off the toggle next to "WhatsApp." You can also use the search in Settings to look for the "Storage Booster" setting.
16. Enable Relieve to Photographic camera Roll (iPhone)
On iPhone, even though you will exist able to view the downloaded media in WhatsApp, it'due south not automatically downloaded to the camera ringlet. This is not an issue but a feature in WhatsApp. If you desire media files to download automatically to your iPhone, in the WhatsApp app, go to "Settings -> Chats.' Enable the toggle for "Relieve to Photographic camera Roll."
17. Ask for File to Be Resent
If y'all are getting the "Enquire XYZ to resend the file" error while downloading onetime media files from WhatsApp, that's what you will demand to do. The person could have cleared the chat, leaving yous unable to download the files. Request that the sender resend the file.
18. Articulate WhatsApp Cache (Android)
Attempt immigration the cache for WhatsApp on your Android phone. Doing so will non delete your chats or whatever associated media.
To clear cache on Android, go to "Settings -> Apps -> WhatsApp -> Storage & enshroud." Tap on "Articulate cache."
Restart the phone later clearing the cache. Exercise not tap on "Articulate data" (or Clear information), as information technology will delete your WhatsApp chats.
19. Turn Off Ad Blocker
If you are using adblocker apps on your phone, try turning them off for a while to see if they are conflicting with WhatsApp media.
20. Update WhatsApp
Many times, updating WhatsApp too helps to gear up the issue of images and videos not downloading.
Go to the Play Store (Android) and App Store (iPhone) and search for WhatsApp. Tap on the "Update" button if available. Restart the phone. Don't worry, as updating WhatsApp volition not delete your chats.
21. Reinstall WhatsApp
If the issue persists, uninstall WhatsApp from your phone and install it again. However, brand sure to support the data first using the native choice. You can back up to Google Drive on Android and iCloud on iPhone. That way yous will not lose your chats and files.
22. Rename WhatsApp Folder (Android)
On Android, apart from uninstalling WhatsApp, you should also try renaming the existing WhatsApp binder. This is done so that WhatsApp creates a new binder when you lot install it over again. However, this is a nuclear option so please make sure that you back up your WhatsApp data starting time. Once that is washed, uninstall WhatsApp.
After uninstalling, open any File manager app on your phone and become to "Internal Storage -> Android -> media." Look for the "com.whatsapp" binder. Touch and hold it to reveal the options. Select "Rename." Change the name to whatever you wish.
And then install WhatsApp once again and restore your information from support. If something goes wrong, you will find your erstwhile WhatsApp database and files in the renamed folder.
23. Reset Network Settings
You lot should try resetting the network settings on your Android phone or iPhone. Doing then volition delete all the saved networks (Wi-Fi, Bluetooth, etc.) and continued devices. Y'all will demand to add together and pair them over again. However, it tin can solve bug similar images and videos non downloading on WhatsApp.
To reset the network settings on Android, become to "Settings -> System (General Management) -> Reset. Choose either "Reset Network Settings" or "Reset Wi-Fi, mobile & Bluetooth."
On iPhone, get to "Settings -> General -> Reset -> Reset Network Settings."
24. Reset App Preferences
Like to resetting network settings, you should endeavour to reset all settings on your phone. Doing so will not delete your personal data. However, all settings on your phone will be reset. Then if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should fix it.
On Android, go to "Settings -> Organisation (Full general Management) -> Reset." Choose "Reset app preferences" or "Reset settings."
On iPhone, go to "Settings -> Full general -> Reset -> Reset All Settings."
After trying each prepare, I would suggest you restart your telephone. Hopefully, you should be able to download images and videos ordinarily from WhatsApp. In one case that happens, bank check out Android apps to raise the WhatsApp experience.
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Source: https://www.maketecheasier.com/fix-whatsapp-images-videos-not-downloading-issue/
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